Prima Luna
Standard Service Procedure
A $165 NON REFUNDABLE deposit is payable upon booking in your repair, we will comence repairs up to $500 , if this figure is exceeded we will provide you with an estimate ,the deposit paid is deducted from the total repair cost.
All repairs are covered by a three month warranty. This includes replaced parts and labour. Failure of a different nature during the warranty will only attract a $110 plus parts charge.
This warranty is not applicable where the manufacturers warranty applies.
Warranty does not apply to cleaning or servicing of any nature.
REPAIR NOTICE
(In accordance with the Competition and Consumer Regulations 2010)
All data is the responsibility of the owner to backup before service commences. The repair of your goods may result in the loss of any user-generated data and some irregularities may require the implementation of test programs and/or initialisation to correct memory errors, please ensure that you have made a copy of any data saved on your equipment. If you don’t have a backup please advise at booking and we can back up for you. We know how annoying this can be.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.